During uncertain times, it's important to us that you feel supported. We have introduced flexible policies on course bookings at Bell so you can book with confidence and have the assurance of our commitment to your long-term growth and development - without the worry of paying last-minute change or cancellation fees.
Updated 4 March 2020
1. Visa late deposit payments
1.1 If a student is unable to arrange a visa appointment with an embassy because of closures or delays - due to the new coronavirus outbreak - we will accept a deferred deposit payment until the student is able to make a visa appointment with an embassy.
1.2 If a student has paid a deposit and is then unable to obtain a visa due to the new coronavirus related policy changes, we will refund the student the course deposit, less our standard booking registration fee.
2. Zero change bookings
2.1 For all individual adult 16+ bookings at Bell Cambridge or Bell London made from Wednesday 4 March to Tuesday 31 March 2020, students will be able to postpone or cancel their bookings up to a week before their course start date. In the case of postponement, we will retain the funds as credit for 24 months. In the case of cancellation, we will refund full fees with no questions asked.
3. Cancellations and deferrals
With the exception of clause 2.1,
3.1 If a student has paid the full course fee but is coming from a country where the government has subsequently banned travel or advises individuals not to travel at the time of their course start date - due to the new coronavirus outbreak - they may postpone their booking to a later date with no cancellation charges. We will retain the funds as credit for 24 months for any Bell courses, subject to Bell being informed at least two weeks before the course start date.
3.2 If a group booking has paid their deposit or full course fee, but is coming from a country where the government has subsequently banned travel or advises individuals or groups not to travel at the time of their course start date - due to the new coronavirus outbreak - they may postpone their booking to a later date. We will retain the funds as credit for 12 months, subject to Bell being informed at least two weeks before the course start date.
3.2 If a student has paid the full course fee but is outside a country where government bans travel due to the new coronavirus outbreak, or where there is no explicit travel advice for individuals not to travel, they can postpone or cancel their booking at any time, subject to our usual terms & conditions.
The aforementioned booking terms and conditions are subject to change without notice.
